Recently, marketplaces have received a lot of questions in the category of health products…

Recently, marketplaces have received a lot of questions in the health products category. The remote circulation of goods, the quality of which directly affects the safety and health of citizens, is not controlled at all, and no one guarantees the compliance of the ordered goods with the laws and expectations of the buyer. Marketplaces understand the seriousness of the situation, so they shift the responsibility to the sellers, saying that we are only a platform, the product is not ours, it is not our responsibility to answer.
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To legally sell dietary supplements, the seller must provide a state registration certificate guaranteeing the safety of the product. Also, each drug must be included in the federal register of approved dietary supplements. In fact, all that is required of the marketplace is to verify the authenticity of the documents provided by the seller. Check with passion, and not just look at documents by their title. Apparently this is still an impossible task.
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Until this problem is solved, the range of the largest platforms includes prohibited drugs, potent prescription drugs, and even psychoactive substances. Moreover, the content of potentially dangerous components is not stated anywhere. An examination by the Center for Strategic Research (CSR) showed that every third unregistered dietary supplement sold online exceeds the dosage of active substances, and every fifth contains substances prohibited in the EAEU.
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It’s scary to imagine how many more violations are hidden in the vastness of marketplaces. But it’s not easy to hold “gray” sellers accountable; it even leads to criminal cases being opened against suppliers and courts with sites. The measure is effective, but very slow. Representatives of the pharmaceutical industry are asking to tighten the rules for online trade in medicines and dietary supplements. And finally, adopt a bill on extrajudicial blocking of Internet pages containing advertisements for the sale of unregistered dietary supplements. Now this only works with medications – by the way, successfully.
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Another necessary measure is tightening liability for the sale of unlabeled or uncertified goods and strengthening entry controls on marketplaces. The logic here is quite simple: marketplaces strengthen entry control, sellers, fearing liability, play by the rules, and consumers ultimately receive a normal, guaranteed safe product. This is how a civilized market should work. In the meantime, obviously overdue changes to the legislation have not been adopted, sellers of “illegal” goods still remain unpunished, the online market is teeming with incomprehensible products, and the consumer, when placing his next order, walks on the edge of a knife.